Jewel - Return & Repair

This module covers all aspects of managing the return and repair of precious jewelry items. This is important not only because of the high value of the goods involved but to also ensure that there is an adequate check and balance system in place to monitor this aspect of the business.

Module Highlights

• Tracks the movement of goods being returned with the help of detailed screens
• Has a provision to also monitor the return off completed items via means of recording an “Expected Return Date” feature
• Facility to record the summary as well as details of the packets received

Setup

• Customer
  General information about customers is stored in this section. This is useful to prepare documents related to goods returned by customers
• Style
  This is used to record information about styles and the components of each style like the stones used, pricing information etc.

Transactions

• Courier Receipt
  When goods are returned by customers for replacement or repair, the courier receipt details get recorded through this option
• Package Detail
  This records details of the package like the date of return, from whom was it received, number of bags and pieces in it, etc.
• Customer Return
  This records details like the contractor to whom the customer returned pieces have been assigned and also helps to keep a track of return memos that are issued for the pieces or bags
• Repair / Credit Memo
  After the goods have been repaired or replaced they are sent back to the customer. The memo details are recorded with the help of this screen.

Reports

• Courier Receipt
  When goods are returned by customers for replacement or repair, the courier receipt details get recorded through this option
• Package Detail
  This records details of the package like the date of return, from whom was it received, number of bags and pieces in it, etc.
• Customer Return
  This records details like the contractor to whom the customer returned pieces have been assigned and also helps to keep a track of return memos that are issued for the pieces or bags